Micah Solomon , CONTRIBUTOR

A “wow” customer service story is a powerful, inspirational thing, resonating not only with the customer a business touches directly, but with the people whom that customer touches, in turn, in their personal and professional lives.

https://www.forbes.com/sites/micahsolomon/2017/08/24/two-of-the-most-inspirational-customer-service-stories-ever-told-at-least-by-me/#2527ffcb6e52